1. Eligibility and Account Information

You may use our store only where you are legally permitted to enter into transactions. If account registration or checkout requires you to provide information, the details you submit should be accurate, current, and complete.

You are responsible for maintaining the confidentiality of account credentials associated with your use of the store and for activity carried out through your account.

2. Product Information

We aim to present product descriptions, images, specifications, pricing, and availability as accurately as reasonably possible. Actual appearance may vary slightly depending on screen settings, lighting, manufacturing variation, or product revisions.

We may update, revise, replace, limit, or discontinue products or product information when appropriate.

3. Orders and Acceptance

Submitting an order represents a request to purchase the selected products. An order is considered accepted after payment has been successfully processed and the order is confirmed by the store.

We may decline, cancel, or adjust an order where necessary, including cases involving payment issues, inventory errors, suspected misuse, incorrect pricing, or fulfillment limitations.

When an order is changed or cancelled by us, we will use the contact details associated with the order to provide notice where appropriate.

4. Prices, Payments and Billing

Product prices and promotional offers may change over time. The amount applicable to a purchase is the amount displayed at checkout when the order is submitted, subject to correction of obvious pricing or technical errors.

Unless stated otherwise, displayed product prices may not include shipping charges, taxes, duties, import charges, or other fees that may apply based on destination or local requirements.

Customers are responsible for providing accurate billing and payment information and for having authorization to use the selected payment method.

5. Shipping and Delivery

Delivery estimates are provided for guidance and are not guaranteed arrival dates. Actual transit times may be affected by carriers, customs procedures, destination conditions, peak periods, weather, or other circumstances outside our reasonable control.

Additional shipping details are available on our Shipping Policy page.

6. Returns and Refunds

Returns, refunds, exchanges, and related eligibility are governed by the Return & Refund Policy available on our website.

Customers should review that policy before submitting a return request and follow the stated authorization process and return instructions.

7. Intellectual Property

The Arveluxa™ website and its original brand materials may include trademarks, product names, text, graphics, layouts, photography, illustrations, interface elements, and other content protected by applicable intellectual-property laws.

Unless permission is expressly granted, you may not reproduce, republish, distribute, commercially exploit, or create derivative works from protected store content.

8. Third-Party Services and Tools

Certain store functions may rely on third-party platforms, payment providers, applications, analytics tools, logistics providers, or other service providers.

Third-party products and services may be governed by their own terms, privacy practices, and technical requirements. We do not control every third-party service and are not responsible for independently operated websites or services.

9. Shopify Platform

The Arveluxa™ online store uses Shopify technology to support ecommerce functionality. Purchases made through this store are transactions between the customer and Arveluxa™ / Shenzhen Moshanghua Technology Co., Ltd., not purchases directly from Shopify.

Shopify may process certain technical, transactional, or personal information where necessary to provide its platform services.

10. Privacy

Personal information collected through the store is handled in accordance with our Privacy Policy and, where relevant, the privacy practices of the service providers used to operate the store.

Please review the Privacy Policy for more information about collection, use, sharing, retention, and available privacy choices.

11. Reviews, Suggestions and Other Submissions

If you voluntarily submit product reviews, feedback, suggestions, comments, images, or other materials, you confirm that you have the right to provide that content.

You grant us permission to use submitted content for reasonable store, customer-service, operational, and promotional purposes, subject to applicable law.

Submitted content must not violate third-party rights, contain unlawful material, misrepresent its source, or include harmful software.

12. Errors and Updates

Website information may occasionally contain typographical mistakes, technical errors, outdated availability details, or other inaccuracies. We may correct or update information when identified.

Where an error materially affects an order, we may contact the customer to explain available next steps.

13. Acceptable Use

You may not use the website or Services for unlawful, fraudulent, abusive, deceptive, harmful, or unauthorized purposes.

• Do not attempt to interfere with website security or operation.
• Do not introduce malicious software or harmful code.
• Do not scrape or collect personal information unlawfully.
• Do not impersonate another person or provide intentionally false information.
• Do not infringe intellectual-property, privacy, or other legal rights.

14. Suspension or Termination

We may restrict or discontinue access to the store or certain features where reasonably necessary, including in response to unlawful activity, security concerns, misuse, fraud, or material breaches of these Terms.

17. Indemnification

Where permitted by law, you agree to be responsible for losses or claims resulting from your unlawful use of the store, violation of these Terms, or infringement of third-party rights.

18. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect to the extent allowed by law.

19. No Waiver and Entire Agreement

A failure to enforce a provision of these Terms does not automatically waive the right to enforce that provision later.

These Terms, together with the policies referenced on the website, form the agreement governing use of the store and Services.

20. Assignment

You may not transfer your rights or obligations under these Terms without our consent where consent is legally required. We may assign or transfer rights and obligations in connection with a lawful business transfer, restructuring, or service arrangement.

21. Applicable Law and Disputes

These Terms are interpreted subject to applicable law and any mandatory consumer protections that apply to the customer and transaction.

Nothing in these Terms is intended to remove rights that cannot legally be waived under applicable law.

22. Section Headings

Headings are included to make these Terms easier to navigate and do not independently change the meaning of the provisions they introduce.

23. Updates to These Terms

We may revise these Terms when our services, business practices, legal requirements, or store functionality change.

The latest version will be posted on this page. Where applicable law requires additional notice of a material change, we will provide it through an appropriate method.