Personal Information You Provide

The information we receive depends on how you interact with Arveluxa™. For example, different information may be required when placing an order compared with simply browsing the website.

Payment Information

When a transaction is completed, payment-related information is handled through the applicable checkout provider, payment processor or financial service supporting your chosen payment method.

Arveluxa™ does not need to maintain your complete credit or debit card number as ordinary store account information after the payment has been processed.

Information Collected During Website Use

When you visit our store, certain technical information may be collected automatically by the website, ecommerce platform, analytics tools or other service providers.

• IP address and approximate network information
• Browser type and operating system
• Device type and technical identifiers
• Pages viewed and general browsing interactions
• Referral information and website navigation activity
• Cookie and similar technology identifiers

This information can help maintain website functionality, understand performance, identify technical issues and support security or fraud-prevention measures.

Why We Process Personal Information

When Information May Be Shared

We may share information with companies that provide services necessary to operate Arveluxa™, including ecommerce infrastructure, payment processing, order fulfillment, shipping, analytics, customer communication and fraud prevention.

Information may also be disclosed where reasonably necessary to comply with applicable law, respond to lawful requests, protect legal rights or address security concerns.

Third-Party Marketing Technologies

Arveluxa™ may use third-party analytics, advertising or measurement services to understand website performance, measure campaigns and, where permitted, provide advertising that may be more relevant to customer interests.

Depending on the services active on the store, these providers may use cookies, pixels or similar technologies. Their handling of information is also governed by their own privacy policies.

How Cookies Support the Store

Cookies and similar technologies are small data files or identifiers used to support website functionality, remember preferences, understand site activity and assist with advertising or analytics.

Browser settings may allow you to block or delete cookies. Some store functions may not operate correctly when certain cookies are disabled.

Third-Party Links

Our website may contain links to independently operated websites, platforms or services. Their privacy practices are controlled by the relevant third party rather than Arveluxa™.

We recommend reviewing the privacy policy of another website before providing personal information through that service.

Access, Correction and Other Rights

Depending on where you live, applicable privacy law may provide certain rights relating to your personal information. These may include rights to request access, correction, deletion or information about certain processing activities.

Some jurisdictions may also provide rights to opt out of certain targeted advertising, data sharing or similar processing.

To submit a privacy-related request, contact service@arveluxa.com . We may need to verify your identity before completing certain requests.

California Privacy Information

California residents may have additional rights under applicable California privacy laws. Depending on the law and our processing activities, these rights may include requesting information about personal data collected, requesting correction or deletion, and opting out of certain uses or disclosures.

We do not discriminate against customers for exercising privacy rights available to them under applicable law.

Do Not Track & Opt-Out Signals

Browsers and devices may provide privacy preference signals. Because standards and legal requirements continue to evolve, our response to these signals may depend on the signal type, applicable law and technologies operating on the store.

Where legally required, we aim to recognize supported opt-out preference signals in accordance with applicable privacy requirements.

Children's Privacy

Arveluxa™ is intended for general consumer shopping and is not designed to knowingly collect personal information directly from children under the age required by applicable privacy law.

If you believe a child has provided personal information to us inappropriately, please contact service@arveluxa.com so the matter can be reviewed.

How Long Information Is Kept

Personal information is generally retained for as long as reasonably necessary to support the purpose for which it was collected, maintain business and transaction records, comply with legal obligations, resolve disputes and protect legitimate business interests.

Retention periods can vary depending on the type of information and applicable legal requirements.

Cross-Border Data Processing

Arveluxa™ serves customers through online services and may work with providers operating in different countries. As a result, personal information may be processed in jurisdictions other than the country in which you live.

Where required, appropriate measures may be used to address cross-border data transfer obligations under applicable law.

Data Breach Response

If a security incident involving personal information occurs, we will evaluate the circumstances and take reasonable steps appropriate to the nature and scope of the incident.

Where applicable law requires notification to affected individuals or authorities, we will provide notice in accordance with the timing and content requirements of that law.

Transactional and Marketing Messages

We may use your email address to send transactional communications, including order confirmations, shipping updates, customer-service responses and other information related to your purchase.

If you separately choose to receive promotional messages, we may also send information about products, offers or store updates.

Promotional emails may include an unsubscribe mechanism. Opting out of marketing does not necessarily stop messages required to complete or service an existing transaction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in store operations, technology, service providers, legal requirements or privacy practices.

The most current version will be posted on this page together with an updated revision date where appropriate.

Privacy Questions or Requests

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us using the information below.